This test is beneficial for individuals experiencing symptoms like fatigue, weakness, or bone pain. It is also recommended for those with a family history of vitamin deficiencies, as well as vegetarians and vegans who might not be getting sufficient vitamins from their diet. Women who are pregnant, breastfeeding, or trying to conceive may find this test valuable, as adequate vitamin levels are crucial for both maternal health and the healthy development of the baby. People with darker skin living in temperate climates such as the UK, US, and Europe are at a higher risk of Vitamin D deficiency and may find this test particularly useful.

We use DPD as well as other couriers for the quickest service available, usually the next working day after we've dispatched your kit.

Once your order has been dispatched you’ll receive an email and, if you've given us your mobile number, a text message from our delivery partner (DPD) with tracking details. You can track your order using the link provided by them or alternatively, you can download the DPD app.

Before you take your sample , you’ll need to register your kit first. Once you begin registration, you'll be given on-screen instructions to guide you through the process of taking your test.

Every kit includes lancets, blood collection vials, a pre-paid returns label and step-by-step instructions, which walk you through how to accurately take our tests.

You need to collect your sample Monday-Thursday before noon as it needs to be posted to the lab on the same morning it’s collected. 

Collecting a capillary blood sample from a finger prick is a convenient way to gain valuable insights into your health. The sample can be collected in the comfort of your own home, and following the advice below can make this simple and successful. 

• Take your time - Read the instructions carefully before starting to collect the sample.

• Hydrate - Ensure you're well hydrated before attempting to collect the blood sample

• Wash your hands - Before the test wash your hands with warm water for at least 2 minutes, then dry your hands with a clean towel. Wash your hands again after the test.  

• Shake and rub hands - Try to get the circulation going in your hands (like you do when it’s winter and your hands are cold). 

• Move your body to improve circulation - Try to do some very light exercise before attempting to collect your sample. 

• Do not smoke - Smoking immediately before blood collection can affect circulation 

• Cut your nails - Short nails are best. Blood can pool behind long nails, making it difficult to get the blood into the tube

• Allow enough time - Collecting a blood sample typically takes about 15 mins. It can take a little longer if you need to collect more than one sample

• Position your arm - Keep your arm below heart level at all times when collecting the blood sample

• Don’t squeeze your fingers - Squeezing blocks blood supply. You want to gently milk your finger to encourage blood flow.

Please do not collect or return samples on a Friday, Saturday or Sunday and ensure your sample is returned via a Royal Mail Priority Post box - You can find your nearest post box here.

We advise that samples be collected in the morning and returned immediately using the labels provided. Please follow the instructions inside your kit to collect your sample for your test. All test kits are delivered to your home and include a prepaid shipping label for you to send your sample to the lab. 

Testing is highly convenient as the test can be self-administered at home, and results are available online within a few days of your sample being received by the lab.

We’ll email you as soon as your blood test results are ready. You can then check them by logging into your dashboard here. The dashboard is created upon registration and you can log in using the email address you used to register the test. 

Once you’ve logged into your dashboard homepage using the above link, click ‘view’ next to your blood test, this will take you directly to your results page.

You can then scroll down to see the result for each biomarker. Please click the arrows next to each to help interpret the result.

Abnormal test results may indicate a deficiency in one or more measured vitamins. Results should be discussed with a doctor, as low levels can be due to various issues, such as poor nutrition, underlying medical conditions, and medication side effects. A doctor may recommend further testing, supplements or lifestyle changes to improve vitamin levels.

Normal test results indicate that the patient has healthy levels of the vitamins being measured. This can motivate continued healthy lifestyle choices, such as maintaining a balanced diet and regular exercise. However, it’s important to remember that good results do not guarantee overall health, and patients should still consult their doctor if they experience any symptoms.